Member Registration

If you are a registered member of virtualnursingeducation.com we generally store the following personal information which is collected during the registration process. This is the minimum information you are required to supply to register as a member:

• Your name
• Email address
• Gender
• Nurse board number
• Employer Name
• Clinical Speciality

Who can access my Member Registration?

The general public and other registered members are not able to access this information.

What does virtualnursingeducation.com use the information it collects for?

The information collected through your member registration is kept for the following purposes:

• To let us know who you are;
• To relate learning results and certificates to you
• To notify Nurse Boards of educational outcomes if required?

Third Parties and Your Personal Information

Virtualnursingeducation.com will not disclose to any unrelated third party any of your personal information except as provided for below:

• Where virtualnursingeducation.com believes in good faith that you have consented;
• Where virtualnursingeducation.com is required to do so by law;
• Virtualnursingeducation.com may disclose anonymous, aggregated, statistical information to non-related third parties such as advertisers, health professionals, relevant product or service providers.

How can I correct/update my information?

At any time you have the ability to alter any of the information we store about you. If you find that this information is inaccurate, incomplete or out of date then you can correct it on line. You are able to update and add to Member Profile.

Virtualnursingeducation.com Complaints Procedures

We understand that the information provided to us is often very personal and sensitive information. We value your privacy in this regard and will take all reasonable precautions to prevent unauthorized access to any personal information entrusted to us. At your request we will provide you with further information about the way virtualmedicalcentre.com manages and handles the personal information it holds. If you have any concerns about our handling procedures, your privacy or any other matter please contact virtualmedicalcentre.com (contact details provided below).

Contact Details

• Mail: 7 / 280 Hay Street, Subiaco, WA, 6008, Australia
• Email (preferred form of communication): service@virtualmedicalcentre.com
• Telephone: +61 8 9388 0344
• Facsimile: +61 8 9388 0611

On receipt of your concern, question or complaint, virtualnursingeducation.com will:

• Acknowledge your correspondences within five working days of receipt;
• Provide a substantive response to the correspondence within two working weeks for routine enquiries;
• Keep you informed of more complex enquiries requiring investigation;
• Include in our response details of the name and contact telephone number of the person responsible for the matter.

On-line Security

virtualnursingeducation.com takes the issue of your on-line security seriously.

On-line access to your information is protected by your virtualnursingeducation.com user name and password which must be provided before you can gain access to your information. As a registered member there is an option for virtualnursingeducation.com to remember "user name and password" so that you do not have to log in every time you use the site. Obviously if you are using a public computer this would enable any member of the public to visit the site and view your personal information. This would therefore not be an option you would choose. If, however, you are the only user of the computer it may be something you may wish to use for convenience. Virtualmedicalcentre.com cannot take any responsibility for any unauthorized access in these circumstances.

On-Line Payment Security

All credit card payments are handled through a secure payment gateway.
No credit card information is stored on VNE servers.
The payment gateway uses SSL to encrypt information between the user and payment gateway.