Virtual Health Education Support


Virtual Health Education online learning management system support area is where you will find all the requirements to run the site correctly.


The internet is a loosly connected network meaning that a internet connection can drop out and you will not be able to continue, VME will enable you to continue from where you left off if you temporarily loose your internet connection.


Internet Browsers supported

- Internet explorer 5.5 or higher


Screen Resolution

- 800 x 600 or higher

- 16 bit colour or higher


Java script / Cookies

Java script and cookies must be enabled to use this online learning management system.


How to turn Javascript on?

  1. Select Tools - Internet Options from the top of your browser window
  2. Click the Security tab.
  3. Click Custom Level in Security Level for this Zone.
  4. Scroll down to Scripting, near the bottom of the list.
  5. Under Active Scripting, choose Enable.
  6. Click OK to leave Security Settings. Click OK to leave Internet Options.

How to enable Cookies?

  1. Select Tools - Internet Options from the top of your browser window
  2. Click the Security tab
  3. Click the Internet icon (Globe of Earth) and click the Custom Level button
  4. Select the following settings from the settings list:
  5. Cookies
    Allow cookies that are stored on your computer: ENABLE
    Allow per-session cookies (not stored): ENABLE

  6. Click OK to leave Security Settings. Click OK to leave Internet Options.

Plugins

All learning modules require Adobe Reader.
- download from Adobe


Some learning modules require Flash plugin.
- download from Macromedia



Support Requests

Please fill out the following form to submit a support request, One of our support staff will tend to the issue as soon as possible.


Name:

Email address:

Problem Heading:

Problem Description: